Danish Customer Support Specialist

  • Athens, Greece
  • Full-Time
  • On-Site

Job Description:

We are currently hiring Customer Support Specialists to join an international team supporting one of the world's leading online travel platforms. This role focuses on delivering high-quality customer support while helping customers with their travel-related needs.

This is an excellent opportunity to work remotely within Greece while building your customer service career in a dynamic and multicultural environment.

What You Will Do

  • Assist customers via phone, email, and messaging in Danish and English
  • Support customers with reservations, payments, account inquiries, and general requests
  • Resolve customer concerns and escalate complex issues when required
  • Maintain accurate records of customer interactions
  • Deliver a positive and professional customer experience

Requirements

  • Danish communication skills required (C1 level or above)
  • Good English communication skills required (B2 level or above)
  • Strong communication and problem-solving skills
  • Good computer skills and ability to work in a fast-paced environment
  • Previous customer service experience is an advantage but not mandatory

What We Offer

  • Competitive salary package
  • Performance-based bonus system
  • Relocation support provided
  • Structured training and onboarding
  • Career development opportunities
  • International and multicultural work environment

If you are interested in building your career in customer support within an international team in Greece, we would be happy to hear from you.