Brazilian Portuguese & English Customer Support Specialist

  • -
  • Full-Time
  • On-Site

Job Description:

We are currently hiring Customer Support Specialists to join an international team in Athens, Greece. This role combines customer support and content review responsibilities, helping maintain a safe and positive experience for users across digital platforms.

This is an excellent opportunity to work in a multicultural environment while developing your customer support and digital operations experience.

What You Will Do

  • Review and assess online content in accordance with platform guidelines
  • Support users through email, chat, and other communication channels when required
  • Identify and escalate issues that require further review
  • Maintain accuracy and consistency in daily operations
  • Contribute to a safe and positive online experience for users

Requirements

  • Brazilian Portuguese communication skills required (C1 level or above)
  • Good English communication skills required (B2 level or above)
  • Strong attention to detail and decision-making skills
  • Ability to work in a fast-paced environment
  • Previous experience in customer support, content moderation, or BPO is an advantage

What We Offer

  • Competitive salary package
  • Monthly food allowance
  • Performance-based bonus system
  • Structured training and onboarding
  • Career development opportunities
  • International and multicultural work environment

If you are interested in building your career within an international team in Athens, Greece, we would be happy to hear from you.