Bulgarian Customer Support Specialist
Job Description:
We are currently hiring Customer Support Specialists to join an international team in Athens, Greece. This role combines customer support and content review responsibilities, helping maintain a safe and positive experience for users across digital platforms.
This is an excellent opportunity to work in a multicultural environment while developing your customer support and digital operations experience.
What You Will Do
- Review and assess online content in accordance with platform guidelines
- Support users through email, chat, and other communication channels when required
- Identify and escalate issues that require further review
- Maintain accuracy and consistency in daily operations
- Contribute to a safe and positive online experience for users
Requirements
- Bulgarian communication skills required (C1 level or above)
- Good English communication skills required (B2 level or above)
- Strong attention to detail and decision-making skills
- Ability to work in a fast-paced environment
- Previous experience in customer support, content moderation, or BPO is an advantage
What We Offer
- Competitive salary package
- Monthly food allowance
- Performance-based bonus system
- Structured training and onboarding
- Career development opportunities
- International and multicultural work environment
If you are interested in building your career within an international team in Athens, Greece, we would be happy to hear from you.