Portuguese & English Customer Support Specialist

  • Athens, Greece
  • Full-Time
  • On-Site

Job Description:

We are currently hiring a Customer Support Specialist to join an international support team based in Athens, Greece. This role is ideal for someone who is ready to start immediately and enjoys working in a structured, fast-paced customer service environment.

Greece offers a dynamic multicultural work setting with strong exposure to international customer operations and career growth opportunities.

What You Will Be Doing

  • Handle customer inquiries via chat, email, and phone in Portuguese and English
  • Provide clear, solution-focused support to customers
  • Ensure timely and professional resolution of customer issues
  • Escalate complex cases to relevant internal teams when required
  • Maintain accurate records of all customer interactions
  • Collaborate with team members to ensure consistent service quality

What We Are Looking For

  • Portuguese and English language proficiency required
  • EU citizenship required
  • Must be available for immediate start
  • Must be based in or willing to relocate to Greece
  • Strong communication and problem-solving skills
  • Customer-focused mindset with attention to detail
  • Previous experience in customer support is an advantage but not mandatory

What We Offer

  • Competitive salary package
  • Performance-based bonus structure
  • Structured training and onboarding support
  • Career development opportunities within an international environment
  • Supportive and collaborative team culture

If you are ready to take the next step in your customer support career and can start immediately, we would like to hear from you.

Apply now or send your CV directly to: [email protected]